Last updated: 19 October 2026
Your Information and Your Wedding Plans
This Privacy Policy explains how Bali Wedding Palace handles personal information in connection with https://www.baliweddingpalace.com, website enquiries and wedding planning. It covers information you provide directly and information generated when you use our website or contact channels.
1. Information We Handle
Our enquiry form requests an email address and allows you to provide your name, phone number, message, wedding date, guest numbers and preferred venue. You may also share information through email or WhatsApp. If you proceed with planning, further information may be needed for proposals, bookings, invoices and event arrangements.
Guest names, contact details, travel arrangements, dietary requirements or accessibility needs may be relevant to specific services. Share only what is needed. Before supplying another person’s information, make sure you are entitled to do so and that they understand its intended use. Do not send passports, payment-card details or other sensitive documents through a general enquiry form.
2. Why Information Is Used
Information is used to respond to enquiries, understand your requirements, prepare proposals, coordinate agreed wedding services, communicate event arrangements and maintain relevant business records. Technical information may also be used to operate, secure and understand the use of the website.
The appropriate basis for processing depends on the purpose, including steps requested before a booking, performance of an agreement, legal obligations or consent where required. Providing information for an enquiry does not by itself authorize unrelated marketing or publication of personal information.
3. Suppliers and Service Providers
Relevant information may need to be shared with the venues and suppliers involved in your requested arrangements, and with providers supporting communications, hosting, administration or payment processing. Sharing is limited to information relevant to the requested arrangements or supporting service. Disclosure may also be required by law or to address a lawful request.
Independent venues, suppliers and platforms may act under their own privacy policies. Ask your planner if you need to understand which parties are involved in a particular arrangement.
4. Cookies and Google Analytics
The website includes Google Analytics to help understand website usage. Google explains the information its services receive and how cookies work in its partner-sites privacy information and cookie information. You can manage cookies through your browser settings. Blocking cookies may affect some website features.
Links to WhatsApp, maps and social media take you to services with their own privacy practices. This policy does not replace those providers’ notices.
5. Storage, Retention and International Services
Retention depends on the type of information, the purpose for which it was collected, the booking relationship and applicable recordkeeping requirements. Retention is assessed according to those purposes and any applicable legal requirements; this policy does not specify a single retention period for all records. Contact us for details about the records associated with your enquiry or event.
Providers supporting online communications and website services may process information outside Indonesia. Relevant legal requirements and safeguards need to be considered for such processing. Contact us if you need information about a particular provider or data location.
6. Your Requests and Choices
Subject to applicable law and its exceptions, you may request information about processing, access to or correction of your data, deletion, restriction or cessation of processing, withdrawal of consent, or other available data-protection rights. Withdrawal does not invalidate earlier lawful processing, and some records may need to be retained for legal obligations.
Send a request to the email below with enough detail to identify the relevant enquiry or booking. We may need to verify your identity before disclosing or changing records. Please avoid sending unnecessary identity documents in your first message.
7. Security, Photographs and Updates
Please use care when sending personal information online. No online transmission or storage method can guarantee complete security. Contact us promptly if you suspect misuse of information connected with your booking.
Information provided for wedding arrangements does not itself grant permission to publish your wedding photographs, testimonials or identifiable guest information. Publication permissions are addressed separately. Policy updates will be published on this page with a revision date.
8. Contact Bali Wedding Palace
For privacy questions or requests, email info@baliweddingpalace.com with the subject “Privacy Request”.
Office: Jl. Raya Kerobokan No. 20, Kerobokan Kelod, Kecamatan Kuta Utara, Kabupaten Badung, Bali, Indonesia 80361.
